Upsurge Documentation

Upsurge helps commerce teams improve conversion with first-party tracking, Smart Search, recommendation campaigns, overlays, chatbots, experiments, and workflow automation.

Use these docs when you are installing Upsurge on a storefront, wiring event data, launching customer-facing campaigns, or managing your catalog, customers, and team.

Start here

• Getting started: create a workspace, connect a storefront, and verify your first event.
• SDK installation: browser script setup and initialization.
• Event tracking: commerce events to send from the storefront.
• Integrations: connect external services and bring products in.
• Products and product fields: manage the catalog and standardize metadata.
• Campaigns: the Campaigns hub, AI goal plans, and the shared lifecycle.
• Recommendations, overlays, and chatbots: customer-facing experiences.
• Experiments: compare campaign variants with evidence.
• Smart Search: storefront search, merchandising, and collections.
• Workflows: event, schedule, and webhook automation.
• Analytics: performance, attribution scope, conversions, and partner results.
• Customers: profiles, audiences, and leads.
• Workspace: sites, API keys, team, roles, and notifications.

Choose an outcome

I want to…	Start with…
Confirm that Upsurge can receive storefront data	Send your first event
Add Upsurge to a custom storefront	Connect a storefront
Connect a provider or import products	Integrations and product data
Launch an onsite experience	Overlays or chatbots
Let Upsurge propose campaigns for a goal	Plan campaigns from a goal
Improve onsite search	Smart Search
Offer an existing store discount code	Store coupons
Invite a teammate	Team and roles
Automate an event or handoff	Workflows
Interpret performance without overstating attribution	Analytics
Integrate without the browser SDK	API reference

Current platform documentation

These pages describe the maintained platform release. Use the version selector when a guide refers to a frozen historical contract.